FAQ
Orders, delivery, returns and product information.
How does the sizing run?
Available sizes: XS, S, M, L, XL, 2XL. Check each product’s fit and sizing information before ordering.
Which items are one size?
Each product page lists its available sizes.
What are the products made of?
- Graphic tees are cut from soft cotton jersey with a classic unisex crew neckline and a regular, true-to-size fit.
- Fleece crewnecks are built for cozy layering with a ribbed collar, cuffs and hem that hold their shape.
- Every piece is offered in sizes XS through 2XL and printed to order, so the artwork stays sharp wash after wash.
- All orders are printed and shipped from the United States.
See the material details on each product page.
How should I care for my item?
Follow the care label and the instructions on the individual product page. Contact us if you need guidance for a specific item.
Where do you ship?
We ship within the United States only — all 50 states and the District of Columbia, including Alaska and Hawaii. We do not currently ship to U.S. territories, APO/FPO addresses or internationally.
How long does delivery take?
Orders placed before 12:00 PM CT on a business day start handling that day; later orders start the next business day. Handling takes 1–2 business days for every service.
- Standard: 6–9 business days total (1–2 handling + 5–7 transit).
- Express: 3–6 business days total (1–2 handling + 2–4 transit).
- Overnight: 2–4 business days total (1–2 handling + 1–2 transit).
How much is shipping?
Standard shipping is free on orders of $75.00 or more; otherwise $6.99. Express is $12.99 and Overnight is $24.99, regardless of order value.
Which payment methods can I use?
We accept PayPal balance, Visa, Mastercard through our third-party payment provider. Prices and payments are in USD.
How do I track my order?
When your parcel ships, its carrier and tracking number appear on our Track order page — enter your order number and the email you used at checkout.
Can I change or cancel my order?
Contact us before dispatch. After dispatch, use the return process.
Can I return an item?
Request a return within 30 days after delivery. See the Return Policy for conditions and instructions.
What if something arrives damaged?
Contact us with your order code and photos within 7 days where possible. We arrange a replacement or refund.
When will I receive my refund?
Inspection takes 1–2 business days; approved refunds are issued within 5–10 business days to the original payment method.
How do I contact you?
Email support@yenleatechgear.com. We reply within 1 business day, Monday–Friday, 9:00 AM–6:00 PM CT.
Are items printed to order?
Yes. Each tee and crewneck is printed after you order it, in the United States. That keeps prints crisp and lets us carry a wide range of designs without overstocking.
Because items are made to order, please allow for the handling time shown at checkout before your order ships.
How should I pick my size?
Our apparel runs true to size in a regular fit, offered from XS to 2XL. If you like a roomier, relaxed look, size up one.
Each product page lists the fit and the full size run so you can choose with confidence.
Where do you ship from?
We print and ship from the United States and deliver within all 50 states and the District of Columbia. Questions before you buy? Email support@yenleatechgear.com.